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Citizens Advice response to FCA proposals on motor finance and high cost credit

Dame Gillian Guy, Chief Executive of Citizens Advice, says:

“The extension of protections until the end of October for motor finance and high cost credit customers is good news for people struggling financially during the coronavirus outbreak.

“But it once again throws into sharp relief the chasm between the protections for consumer credit and the protections on household bills like rent or council tax which end in August. This means people could still be getting a payment holiday on their car or sofa, while being thrown out of their home or having their possessions seized for council tax arrears.

“The government took bold action at the start of the pandemic to protect people struggling to pay essential household bills. They still have time to help the millions who’ve fallen behind on their council tax or their rent.”